Privacy Policy
Last updated: 17 April 2026
This Privacy Notice explains how VLife Clinic collects, uses and protects personal data in line with UK data protection law, including UK GDPR and the Data Protection Act 2018.
1. Data controller
VLife Clinic is the data controller for personal data collected through this website and clinic enquiries.
Contact: reception@vlifeclinic.co.uk, 07778085685
Addresses: VLife Clinic, 10 Harley Street, London W1G 9PF; Vlife Clinic, Streatham, London.
2. Personal data we collect
We may collect:
- Identity and contact details (name, email, phone, address details provided by you)
- Appointment request details (service interest, preferred date/time, notes)
- Enquiry content sent via forms or email
- Technical data required for website security and delivery (for example server logs)
3. Special category data
If you provide health-related information, this is special category data. We process it only where legally permitted, for example for healthcare provision and clinical administration.
4. How and why we use your data
We use your data to:
- Respond to enquiries and appointment requests
- Provide and manage consultations and treatment planning
- Comply with legal and regulatory obligations
- Send marketing communications only where you have actively opted in
5. Lawful bases
Depending on context, our lawful bases include consent, performance of a contract, legal obligation, legitimate interests, and healthcare-related conditions for processing special category data.
6. Marketing and cookie consent
Marketing is opt-in only. We do not use pre-ticked consent boxes.
Any non-essential cookies or analytics must be opt-in by default. If these are added in future, consent controls will be provided before those cookies are set.
7. Before-and-after images
Use of before-and-after images for website or social media requires separate, explicit consent. This consent is optional and can be withdrawn at any time for future use.
8. Sharing data
We share data only where necessary with trusted service providers (for example secure hosting, form-processing and email services) acting under appropriate contractual controls.
9. International transfers
Where a supplier processes data outside the UK, we apply lawful transfer safeguards as required under UK GDPR.
10. Retention
We keep data only for as long as necessary for the purpose collected, clinical governance, and legal/regulatory requirements.
11. Your rights
You may have rights to access, correct, erase, restrict or object to processing, and where applicable, data portability. You can also withdraw consent where processing is based on consent.
You may complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how data is handled.
12. Contact about privacy
Email: reception@vlifeclinic.co.uk
Phone: 07778085685